[vc_accordion active_tab=”false” collapsible=”yes” style=”boxed_toggle”][vc_accordion_tab title=”HOW DO I FIND PRODUCTS ON QUOTURE?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]There are many ways to find what you’re looking for!

1. Using the “Shop” button on our menu. Here you can see our categories, sales, and collections to browse through.
2. Using the Search feature located next to the cart icon.
3. Browsing through a Collection.
4. Accessing our Personal Stylist Feature.

[/custom_font][/vc_accordion_tab][vc_accordion_tab title=”HOW DO I KNOW WHEN SALES HAPPEN?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]Stay in the know by becoming a Quoture VIP! Sign up for our free newsletter and you’ll be the first to hear when a big sale is coming and get first access to the sale catalog. Sign up at the bottom of any page and you’ll get all the goods right in your inbox. Don’t forget to follow us on social media to see even more behind the scene goodness![/custom_font][/vc_accordion_tab][vc_accordion_tab title=”WHAT IS THE PERSONAL STYLIST?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]-COMING SOON-

The Personal Stylist is an exclusive feature that is available for all registered users 100% FREE of charge! To use this tool simply fill out the form and be patient! The owner will personally attend to each case and find some great pieces for you. To register scroll all the way down to the bottom of this page and you will see a place to enter your name and email.[/custom_font][/vc_accordion_tab][vc_accordion_tab title=”HOW DO I PURCHASE AN ITEM ON QUOTURE?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]Found an item you love, but not sure how to make it yours? No worries, follow the instructions below or contact our support team and we will be happy to assist you.

1. Add the item(s) that you would like to your cart by pushing the “add to cart” button on the product page. You will see a notification towards the top of the screen that your item has been added to the cart. Repeat this step if you would like to purchase multiple items in one order.
2. Click on the cart button towards the top of the screen. A pop up will drop down showing the items in your cart and you can either “view cart” or “proceed to checkout”
3. When you’re at the checkout screen, enter your billing information. Once this is done you can view your order details and proceed to PayPal for a secure checkout.
4. On Paypal’s website you can choose to pay with your account or pay with a card. We recommend creating an account for faster checkout. Numerous online and in-store businesses accept PayPal and it only takes a few minute to set up your FREE account.
5. Follow the instructions on their website and you’re all done!

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[vc_separator type=”transparent” up=”30″][custom_font font_family=”Raleway” font_size=”40″ line_height=”56″ font_style=”normal” text_align=”center” font_weight=”600″ text_decoration=”none” text_shadow=”no” color=”#0a0a0a”]ORDERS, SHIPPING, RETURNS[/custom_font][vc_separator type=”transparent” up=”30″]

[vc_accordion active_tab=”false” collapsible=”yes” style=”boxed_toggle”][vc_accordion_tab title=”WHAT COUNTRIES DO YOU SHIP TO?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]Currently we only ship within the United States, sorry.[/custom_font][/vc_accordion_tab][vc_accordion_tab title=”WHEN WILL MY ORDER ARRIVE?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]As Tom Petty so beautifully sang “the waiting is the hardest part.” After the payment clears for your order, we start packing it up and getting it ready for the shipping process. We ship Monday through Friday (and the occasional Saturday if necessary). This being said, if you order on Friday in the evening, it will not get processed until Monday. Priority shipping usually takes 2-3 days to arrive, while First Class packages can take over a week. Depending on your location, standard shipping can take anywhere from 3-10 business days. Please note: weather conditions, holidays, and other variables can affect shipping timelines.[/custom_font][/vc_accordion_tab][vc_accordion_tab title=”DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]Although we want everyone to be able to enjoy the great deals, we do not currently ship to PO boxes or APO/FPO addresses. This is for your security as well as ours, we wouldn’t want any stolen packages or information![/custom_font][/vc_accordion_tab][vc_accordion_tab title=”WHEN WILL MY ORDER SHIP?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]Orders placed Monday-Thursday: Most orders ship within 3 business days of being placed. Please allow up to 5 business days for processing.

All orders placed on Friday, Saturday, Sunday, or on a holiday will be processed within 5 business days.

You will receive an e-mail confirmation once your order has shipped.
NOTE: For consumer protection, all orders are subject to review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.[/custom_font][/vc_accordion_tab][vc_accordion_tab title=”WHAT IS THE DIFFERENCE BETWEEN “ORDER DATE“ AND “SHIP DATE“?”][custom_font font_size=”15″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” color=”#818181″]”Order Date” refers to the actual date that you placed the order on. For example, if you place an order on Friday at 9:00pm CT, your package will not ship until after the weekend. The “order date” would be Friday and the “ship date” would be the actual day that it is scanned by the post office. Although most orders are shipped within a couple days, please take weekends and holidays into account when considering the shipping date.[/custom_font][/vc_accordion_tab][vc_accordion_tab title=”WHAT’S THE STATUS OF MY ORDER?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]Once you have placed an order, you can check on it’s status at any time. Once your order has shipped you will receive an email notification that includes a tracking number and instructions on how to track your package. Please allow at least 12 hours for tracking information to update after receiving your email.[/custom_font][/vc_accordion_tab][vc_accordion_tab title=”WHAT IS YOUR RETURN/EXCHANGE POLICY?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]We understand that sometimes things don’t quite work: items aren’t flattering, don’t fit, or you just change your mind. No worries, we’re here to help. We make returns simple. All you have to do is contact us within 5 days of receiving your order, give us some details about your reason for return, and we will send you a printable shipping label FREE of charge. Depending on whether you would like a refund or store credit will determine the amount of your return. All returns will be refunded minus original shipping cost.

To see the full policy read our Terms and Conditions.[/custom_font][/vc_accordion_tab][vc_accordion_tab title=”WHAT PAYMENT METHODS DO YOU ACCEPT?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]We value our customer’s personal information, therefore; the only payment method we currently accept is Paypal. Paypal provides a secure way for your information to be processed. Even if you do not have a Paypal account you can still benefit from their security! Simply click the option to “pay with a debit/credit card” on their website and your information will be securely processed. We never see any of your payment info including bank account and credit/debit card. The only information we see is your shipping/billing address and other important information like your email address and name.[/custom_font][/vc_accordion_tab][vc_accordion_tab title=”WHEN WILL I BE CHARGED?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]Your account will be charged immediately after the completion of your order. You should receive a notification from Paypal that your order has been processed and Quoture will send an email notification that we have received your payment. A separate email will be sent for tracking information.[/custom_font][/vc_accordion_tab][/vc_accordion]

[vc_separator type=”transparent” up=”30″][custom_font font_family=”Raleway” font_size=”40″ line_height=”56″ font_style=”normal” text_align=”center” font_weight=”600″ text_decoration=”none” text_shadow=”no” color=”#0a0a0a”]GENERAL QUESTIONS[/custom_font][vc_separator type=”transparent” up=”30″]

[vc_accordion active_tab=”false” collapsible=”yes” style=”boxed_toggle”][vc_accordion_tab title=”WHY SHOULD I BECOME A REGISTERED USER?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]There are tons of reasons to register!

• First to know about upcoming sales
• Stay up to date on fashion trends
• Receive exclusive, member’s only coupons
• Gain access to our “Personal Stylist” feature

It takes about two minutes to register and all you need is your name and email address! Scroll to the bottom on any of our pages and you will find a box where you can register.[/custom_font][/vc_accordion_tab][vc_accordion_tab title=”WHERE ARE YOU LOCATED?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]San Antonio, Texas[/custom_font][/vc_accordion_tab][vc_accordion_tab title=”HOW DO I KNOW THAT MY ITEM WILL FIT?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]Spotted a killer deal but you’re holding back because you don’t know if it will fit? We’ve been there and we added some great features to help you out! All products listed have a handy dandy sizing guide located on individual product pages. You can find the sizing guide right underneath the “add to cart” button on an individual product page. This illustrates how we take our measurements. Measurements can be found under the “additional information” tab on the product page. Still unsure about a particular item? Contact our support team via email. Make sure you include the item title and SKU number in your email so we can speed up the process. Even if that item doesn’t work, we’ll work around the clock to find your perfect fit![/custom_font][/vc_accordion_tab][vc_accordion_tab title=”WHAT HAPPENS IF MY ITEM DOESN’T FIT?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]Ugh. This is the worst. Whether it’s too big, too small, or just not flattering, no one likes it when our new loves don’t agree with us. Don’t worry, we’re here to help. As soon as you know that your item isn’t going to work for you, send our support team an email. Make sure and include your order number, reason for returning, and whether you would like site credit or a refund. To read more about our return policy check out our terms and conditions page.

Terms and Conditions[/custom_font][/vc_accordion_tab][vc_accordion_tab title=”DO YOU OFFER GIFT CARDS?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]Not at the moment, but check back later as we’re always trying to make things better![/custom_font][/vc_accordion_tab][vc_accordion_tab title=”DO YOU OFFER GIFT SERVICES?” title_color=”#000000″ background_color=”#e3e3e3″][custom_font font_size=”14″ line_height=”26″ font_style=”normal” text_align=”left” font_weight=”400″ text_decoration=”none” text_shadow=”no” letter_spacing=”0″ color=”#818181″]Sure! We understand it’s the little things that make the difference when it comes to gift giving; we’re here to help! If you would like to send your purchase as a gift make sure you contact us prior to your purchase so we can discuss exactly what you would like! Send an email to quotureclothing@gmail.com with the SKU number of the item(s) that you would like gift wrapping for. A small fee will be charged based on price of materials and additional shipping needs.[/custom_font][/vc_accordion_tab][/vc_accordion]